FH JOANNEUM Journalism and Digital Media Alte Poststraße 152 8020 Graz
Profile
Lecturer, Content Strategy Master's Program Supervisor, of Master’s theses Additional staff involvement, including curriculum development
EDUCATION BA (with Distinction), Major in Creative Writing; Concordia University, Montreal, Quebec, Canada Certificate, Management in Not-for-Profit and Voluntary Sector; Centre for Philanthropy, Simon Fraser University Continuing Studies Certificate, Content Strategy; The Rockley Group Accreditation, Cognitive Edge Consulting Method; Cognitive Edge Consulting Group Certified Professional, Usability and User Experience (CPUX-F), International Software Quality Institute
RELEVANT WORK BACKGROUND Executive Consultant, ICP (London, UK) Founder, Content, Seriously Consulting (London, UK) Director of Content, Babylon Health (London, UK) Chief Knowledge Officer, Scroll (London, UK) President, Intentional Design (Vancouver, BC, Canada) Technical and guidance writer, various companies (Canada)
TEACHING EXPERIENCE Regularly speak and lead workshops at conferences Lectured at UBC and SFU (Vancouver) Developed and led content strategy workshops
PROFESSIONAL DEVELOPMENT Fellow, Royal Society for the encouragement of Arts, Manufacturing, and Commerce Fellow, Society for Technical Communication Fellow, International Society for Technical Communication Commitment to continuous learning
PUBLICATIONS Evia, Carlos. (2022) ContentOps: Getting Started and Scaling. Virginia Tech University Press. Bailie, Rahel Anne. (2022) An Uneven History of Content Strategy. XML Press. Lippell, Helen. (2022) Taxonomies: Practical Approaches. Facet Publishing. Abel, Scott, Bailie, Rahel Anne. (2014) The Language of Content Strategy. XML Press. Bailie, Rahel Anne, Urbina, Noz. (2013) Content Strategy: Connecting the dots between business, brand, and benefits. XML Press. Gallon, Ray. (2016). The Language of Technical Communication. XML Press. Buie, Elizabeth, Murray, Dianne (Eds.) (2012) Chapter 10 of Usability in Government Systems: User Experience Design for Citizens and Public Servants. Morgan Kaufmann. Contributor to multiple academic journals and industry publications