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Services

Helpdesk

The Helpdesk at FH JOANNEUM supports students, lecturers and staff members by telephone, e-mail, on site and via our ticketing system at the following times:

  • MO-TH: 08:00-16:00
  • FR: 08:00-14:00

During the Summer and Easter holidays the Helpdesk is in limited operation:

  • MO-FR: 08:00-14:00

During support hours, the helpdesk staff can personally

  • at FH JOANNEUM Graz in room 319a of the Alte Poststraße 147 building

be contacted.

Helpdesk for part-time degree programmes

We support students and teachers of part-time degree programmes and courses by telephone, e-mail, on site and via our ticketing system at the following times:

  • TH: 17:00-21:00
  • FR: 14:00-21:00
  • SA: 08:00-13:00

During the extended helpdesk, staff members can personally

  • at the FH JOANNEUM Graz at Eggenberger Allee 11, room 308

be contacted.

There is no support for part-time degree programmes during non-teaching periods.

Our IT Services

Tip

Documentation and instructions can be found at wissen.fh-joanneum.at. Important links for staff and students are summarized under desktop.fh-joanneum.at. desktop.fh-joanneum.at is only accessible within the FH network or with a VPN connection.

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