The Helpdesk at FH JOANNEUM supports students, lecturers and staff members by telephone, e-mail, on site and via our ticketing system at the following times:
- MO-TH: 08:00-16:00
- FR: 08:00-14:00
During the Summer and Easter holidays the Helpdesk is in limited operation:
- MO-FR: 08:00-14:00
During support hours, the helpdesk staff can personally
- at FH JOANNEUM Graz in room 319a of the Alte Poststraße 147 building
be contacted.
Helpdesk for part-time degree programmes
We support students and teachers of part-time degree programmes and courses by telephone, e-mail, on site and via our ticketing system at the following times:
- TH: 17:00-21:00
- FR: 14:00-21:00
- SA: 08:00-13:00
During the extended helpdesk, staff members can personally
- at the FH JOANNEUM Graz at Eggenberger Allee 11, room 308
be contacted.
There is no support for part-time degree programmes during non-teaching periods.